Real estate
An AI chatbot for real estate that answers buyers and sends you the serious ones
One ad brings hundreds of messages: where is it, how much, is there an instalment plan? A Gental agent answers all of them from your project brochures and price sheets, day and night, and hands your sales team the people who are ready to buy.
Updated
What slows real estate sales teams down
- Every ad brings the same questions: location, sizes, price, down payment, handover date.
- Most messages arrive at night and on weekends, and a buyer who waits moves on.
- Advisors spend their day on general enquiries instead of serious buyers.
- Each person explains the payment plan their own way, so buyers hear different numbers.
- Good requests scroll past in real estate WhatsApp groups and nobody catches them.
What a real estate AI agent answers, and from where
Upload these files or add your website. The agent answers from them and cites the source.
Project brochures
Location, amenities, floor plans, unit types and handover dates, exactly as they appear in your PDFs.
Unit and price sheets
An Excel sheet of units becomes structured records, so the agent can answer “what three-bedroom units do you have under a given price?”.
Payment plans
Down payment, instalments and reservation terms, with the same numbers every time, from the same sheet.
Your listing pages
Reads your listing pages and re-syncs daily or weekly, so when you change a price the answer changes too.
Example: a buyer asks on WhatsApp
Hi, I’m looking for a villa in north Riyadh around 1.5 million. Anything available? What’s the down payment?
Hi! According to our unit sheet, the duplex villas in the Al Yasmin project start from 1.4 million, with a 10% down payment and the rest in instalments until handover. Would you like one of our advisors to call you and arrange a site visit?
Which channel fits your real estate business?
| Channel | What it does | Best for |
|---|---|---|
| Official WhatsApp number | Answers everyone who messages you from ads and signboards | Developers and firms that want a verified number |
| Linked WhatsApp number | Follows the property groups you choose, spots requests, replies politely, and logs each request as a lead in your leads inbox | Brokers and offices that work in WhatsApp groups |
| Website widget | Answers visitors while they browse a project page | Any property site with project pages |
A linked number uses an unofficial connection to the WhatsApp app, and Meta may restrict numbers that break its policies. Use it calmly and never for bulk messages.
How to set up your real estate chatbot
Upload your project files
Brochures, the unit sheet and payment plans, or your website so it reads the project pages.
Start from the Sales template
Set the tone and add rules such as: never offer discounts, never confirm a unit is available without the team.
Decide when it hands over
For example when a buyer asks for a viewing or wants to negotiate. While they wait, the agent asks about budget, area and a good time to call.
Connect a channel and publish
Your official number, a linked number or the website widget. The home screen then shows the questions it couldn’t answer.
FAQ
Common questions
Does the chatbot give exact prices?
Only the prices written in your files and web pages. Update the sheet or page and the answer updates with it.
Can it book property viewings?
With the Calendly connector (beta) it can help book. Otherwise it collects the details and hands the request to your team to confirm.
Does it work in real estate WhatsApp groups?
Yes, through a linked number: it follows the groups you choose and replies to requests you can serve. It’s an unofficial connection and Meta may restrict the number, so use it with care.
Does it understand voice notes?
Yes. Voice notes are transcribed, tuned for Gulf Arabic, and answered in text.
Could it promise a buyer something I never said?
No. It answers only from your documents, and when the information isn’t there it says so and hands over to your team.
Keep reading
- WhatsApp Linked NumberLink a regular WhatsApp number by QR to answer chats and catch requests in groups.
- WhatsApp AI agentAutomated WhatsApp replies from your knowledge, with handover to your team.
- Human handoff and inboxThe agent hands over to your team, and your team replies from a shared inbox on the same channel.
- Website chatbotAn AI chatbot for your website that answers from your knowledge, added with one line.
- Voice notes and filesTranscribes voice notes and answers them, and reads the photos and files customers send.
- IndustriesAI agents set up for each industry’s questions, from clinics to online stores.
Meet your gentle agent
Build your first agent on your own documents today. Free to start.