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Education

An AI chatbot for schools and universities that answers students and parents

Admissions season means hundreds of messages from parents and students about fees, requirements, dates and buses. A Gental agent answers from your admissions handbook, fee schedule and academic calendar, and leaves special cases to the admissions office.

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What crowds the admissions office every year

  • The same questions from hundreds of parents: fees, discounts, required documents, deadlines.
  • International schools get questions in Arabic and English from the same family.
  • Transport, uniform and canteen questions reach the office instead of being answered from the handbook.
  • Teachers and staff ask about internal policies every term.

What a school or university chatbot answers

Upload the handbooks you already have, or add your institution’s website (up to 500 pages).

  • Admissions and registration

    Requirements, age rules, required documents and registration steps, from your admissions handbook.

  • Fees and discounts

    Fees per grade or programme, sibling discounts and payment schedules, from your fee sheet.

  • Academic calendar

    Term starts, exams, holidays and registration deadlines.

  • Transport, uniform and services

    Bus routes and times, uniform rules and activities, as your policies describe them.

Example: a parent asks about fees

Example

Hello, what are the fees for grade four? Is there a discount if I register two boys?

Hello, welcome! According to the fee schedule, grade four is SAR 28,000 a year in three instalments, with a 10% discount for the second sibling. Would you like me to send the documents needed for registration?

A sample conversation, not a real customer. Figures are an example.

One agent for families, one internal agent for your staff

  • On your website and WhatsApp

    A widget on the admissions page and WhatsApp on the school’s official number, replying in the asker’s language.

  • An internal agent for teachers and staff

    Answers questions about regulations, procedures and internal forms, open only to your staff after an email check. Available from the Growth plan.

  • Handoff to admissions

    Special cases and exceptions move to the team inbox, and each team picks them up during its working hours.

  • See what people ask

    The home screen shows busy hours and unanswered questions, so you know what to add to the handbook.

How to set up a chatbot for your school or university

  1. Upload your handbooks

    Admissions handbook, fee schedule, calendar and transport policy, or your institution’s website.

  2. Start from the customer service template

    Set a friendly, formal tone and a rule: any question about a specific student goes to the office.

  3. Test it with parents’ questions

    Use last year’s questions as test scenarios and see each reply graded.

  4. Publish before admissions season

    On the admissions page and WhatsApp, so at peak times your team only follows the handoffs.

FAQ

Common questions

Can the chatbot share a student’s grades or attendance?

No. It answers only from the handbooks and policies you upload and has no access to student systems. Personal questions go to the office.

Does it reply in Arabic and English?

Yes. It replies in the parent’s or student’s language and understands dialects and Arabic mixed with English.

Where is conversation data stored?

In Saudi Arabia (Dammam). Each workspace is isolated, and the design is aligned with Saudi Arabia’s PDPL.

Will admissions season push up the cost?

You pay only for answered replies, and paid plans can add reply packs if you need more. See the pricing page for details.

Meet your gentle agent

Build your first agent on your own documents today. Free to start.

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