Events
An AI assistant for events that answers every guest on WhatsApp
The invitation goes out and the messages start: where is the venue, what time, can I bring someone? A Gental agent answers every guest from the event details you upload, warmly and with the same facts every time, and leaves decisions to the organizers.
Updated
What happens to the organizer’s phone after the invitation goes out
- Hundreds of guests ask the same questions, and each one expects a personal reply.
- On the day itself the organizer is busy, and messages pile up: which entrance, is there parking?
- The same fact gets told two different ways, and guests get confused.
- Older guests send voice notes; younger ones write in English.
What an events AI assistant answers for your guests
Upload an event details file, or a sheet of common questions, and the agent answers only from it.
Venue and directions
The venue name, map link, the right entrance and parking, as written in your file.
Timing and programme
Reception time, the order of the evening or the conference agenda and speakers, and when dinner is served.
Dress code and house rules
What to wear, the policy on children and companions, and photography, worded the way the hosts want.
Questions about RSVPs
Explains how to confirm or decline exactly as the invitation says, and passes special cases to the organizers.
Example: a guest asks the day before a wedding
Hi, what time exactly does it start? And can I bring my six-year-old daughter?
Hi, you’re very welcome! Reception starts at 8:30 pm according to the invitation details. The hosts have asked that the invitation be for adults only, and we appreciate your understanding. If you have a special situation, I can pass you to the organizers.
Which WhatsApp number should the event use?
| Official WhatsApp number | Linked number (QR) | |
|---|---|---|
| Best for | Invitation and event companies serving many events | An organizer or family who want replies on their known number |
| How it connects | Through your Twilio, Interakt or 360dialog account | Scan a QR code from your phone |
| First message | The guest starts the conversation | The guest starts the conversation |
Gental replies to guest messages; it does not send invitations or bulk messages. A linked number uses an unofficial connection to the WhatsApp app, and Meta may restrict numbers that break its policies.
Set up guest replies for your event
Write up the event details
One file with venue, timing, programme, dress code and rules, or an Excel sheet of expected questions and answers.
Choose the tone
A warm welcome for a wedding or a formal voice for a conference, in the dialect you prefer.
Decide what goes to the organizers
Adding names, seat changes, accessibility needs: all of it lands in the team inbox.
Update the file when plans change
New time or venue? Edit the file and the agent answers with the new details.
FAQ
Common questions
Does it record RSVPs or count attendees?
No. It answers guests about how to confirm, as the invitation says, and passes special attendance requests to the organizers.
Does it send the invitations?
No, Gental replies to messages it receives. Sending invitations stays with you or your invitation company.
Can I use it for more than one event?
Yes. Give each event its own agent or update the details file for each one; how many agents you can run depends on your plan.
Does it understand voice notes and images?
Yes. Voice notes are transcribed and answered in text, and it reads images such as a photo of the invitation.
Will it reply in English at international events?
Yes, it replies in the guest’s language, Arabic or English.
Keep reading
- WhatsApp AI agentAutomated WhatsApp replies from your knowledge, with handover to your team.
- WhatsApp Linked NumberLink a regular WhatsApp number by QR to answer chats and catch requests in groups.
- Human handoff and inboxThe agent hands over to your team, and your team replies from a shared inbox on the same channel.
- Voice notes and filesTranscribes voice notes and answers them, and reads the photos and files customers send.
- WhatsApp Business auto replySet up greeting, away and quick replies in WhatsApp Business, with ready-to-copy texts.
- IndustriesAI agents set up for each industry’s questions, from clinics to online stores.
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