Website widget
An AI chatbot for your website, added with one line
The Gental chat widget sits in the corner of your site and answers visitors from your files and web pages, in Arabic or English depending on who is asking. Copy one line, paste it into your site, and you’re live.
Updated
What makes Gental’s website chatbot different
One line, no code
Copy a script tag from the dashboard and paste it into your site. Works on WordPress and any site where you can add HTML.
Only on your domains
You list the allowed domains, and the widget won’t run anywhere else, even if someone copies the code.
Right-to-left, automatically
The widget follows your page’s direction, right side on Arabic pages and left on English ones, and replies in the visitor’s language.
Every answer cites its source
It names the file and page or the web page it used, so visitors can check for themselves.
Voice notes and files
Visitors can record a voice note or attach a photo or document, and the agent understands it and replies in text.
Handoff in the same window
When a visitor needs a person, a teammate picks up the chat from the inbox and replies in the same widget.
How to add an AI chatbot to your website
Add your website and files
Gental reads your site (up to 500 pages, synced daily or weekly) alongside PDF, Word or Excel files you upload.
Shape the agent
Pick a persona template, set the tone, dialect and rules, and try it in the playground.
Set your domains
Add the domains the widget may run on, such as example.com and store.example.com.
Copy the line and paste it
Paste the script tag before the end of your page. Once you publish, visitors see the widget.
An internal chatbot for your team, too
The same widget can run as an internal agent for your staff, for example on an employee portal, answering questions about leave, procedures and forms from your internal documents.
An internal agent opens only to your team: staff verify their work email in the chat before it answers. Internal agents are included from the Growth plan.
What to check before choosing a website chatbot
- It answers from your own content and cites the source so you can check.
- It says “I don’t know” instead of guessing when the information isn’t there.
- It understands dialects and the many ways Arabic is spelled, not only formal Arabic.
- The widget handles right-to-left without any work from you.
- It runs only on your domains, and visitor chats are protected.
- There’s a clear way to pass a visitor to a real person.
- You can try and test it before visitors see it.
A reply in the website widget
I want to return my order. How many days do I have?
You can return an order within 14 days of delivery, as long as the item is in its original condition. (Source: Returns policy, page 2) Want me to walk you through the steps?
Start on the Free plan
The website widget is on the Free plan with one agent, and only answered replies count. Greetings, “I don’t know” replies and handoffs are free.
FAQ
Common questions
Do I need a developer to add a chatbot to my website?
No. It’s one line you paste into your site, and everything else is set in the dashboard.
Does it work with WordPress, Salla or Zid?
It works on any site where you can add HTML or a script tag, such as WordPress. On Salla or Zid, first check that your store plan allows custom code.
Can the chatbot reply in Arabic?
Yes. It replies in the visitor’s language, understands dialects and Arabic mixed with English, and the widget switches to right-to-left automatically.
Can someone copy my widget code onto their site?
It won’t run there. The widget works only on the domains you list in its settings.
Can it answer from my website pages directly?
Yes. Add your site or sitemap and Gental reads up to 500 pages, respects robots.txt, and re-syncs daily or weekly.
Keep reading
- Add a chatbot to your websiteHow to add a chatbot to any website: HTML, WordPress, Shopify, Webflow and Wix.
- Arabic AI chatbotAn Arabic chatbot that understands dialects and Arabizi, and replies in the dialect you choose.
- Human handoff and inboxThe agent hands over to your team, and your team replies from a shared inbox on the same channel.
- Voice notes and filesTranscribes voice notes and answers them, and reads the photos and files customers send.
- Chatbase alternativeGental vs Chatbase: Arabic, WhatsApp, handoff and pricing, and when each one fits.
- Data privacyWhere your data is stored, what reaches the model provider, and how we protect it.
Meet your gentle agent
Build your first agent on your own documents today. Free to start.